Returns & Exchanges

At Kbeauty Canada, we want you to be completely satisfied with your skincare journey, which is why we offer a 30-day return policy on most unopened and unused beauty products. Please ensure all items are in their original packaging with seals intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return within 30 days of delivery.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.